Privacy Policy

At BAC Colombia, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when visiting our website or purchasing our products.

By using this website, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

Depending on how you interact with our website, we may collect information including:

  • Name
  • Email address
  • Telephone or WhatsApp number
  • Shipping and billing address
  • Order history
  • Payment confirmation information (payment details are processed securely by third-party payment providers)
  • IP address
  • Browser and device information
  • Website usage information collected through cookies and analytics tools

How We Use Your Information

We may use your information to:

  • Process and fulfill orders.
  • Provide customer support.
  • Respond to inquiries.
  • Send order confirmations and shipping updates.
  • Improve our website and customer experience.
  • Prevent fraud and unauthorized activity.
  • Comply with applicable legal obligations.

Cookies & Analytics

BAC Colombia uses cookies and similar technologies to improve website functionality, analyze website performance, and enhance the user experience.

Third-party services such as Shopify and analytics providers may also use cookies in accordance with their own privacy policies.

You may control or disable cookies through your browser settings; however, doing so may affect certain website functionality.

Third-Party Services

To operate our business, we may share limited information with trusted third-party service providers, including:

  • Shopify
  • Payment processing providers
  • Shipping and logistics providers
  • Email communication platforms
  • Website analytics providers

These providers receive only the information necessary to perform their services and are responsible for protecting the information they process.

Payment Information

BAC Colombia does not store complete credit card or payment information on its own servers.

Payments are processed through secure third-party payment providers using industry-standard security practices.

Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

While no online system can guarantee absolute security, BAC Colombia continually works to maintain appropriate safeguards for the information entrusted to us.

Your Rights

Subject to applicable Colombian law, you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion of personal information where legally applicable.
  • Withdraw consent where processing is based on consent.
  • Request information regarding how your personal data is processed.

To exercise these rights, please contact us using the information below.

Data Retention

Personal information is retained only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with applicable legal obligations, resolve disputes, and maintain appropriate business records.

Third-Party Websites

This website may contain links to third-party websites. BAC Colombia is not responsible for the privacy practices or content of external websites.

Changes to This Privacy Policy

BAC Colombia may update this Privacy Policy from time to time.

The latest version will always be available on this page.

Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: hola@baccolombia.co
WhatsApp: +57 333 223 8866