Contact BAC Colombia

Whether you have questions about our products, laboratory documentation, commercial purchasing, shipping, or an existing order, our team is here to help.

Customer Support

Email hola@baccolombia.co
WhatsApp 333 223 8866
Response during business hours

Business Hours

Monday–Friday
Saturday
Sunday & Public Holidays

Commercial Supply

Information about volume purchases
Commercial quotations
Institutional inquiries

Documentation

Questions about laboratory documentation
COAs
Lot-specific reports
Research Use Only information

Professional Customer Support

BAC Colombia is committed to providing prompt, professional assistance and clear product information. Our team can help with product questions, order status, shipping information, commercial purchases, laboratory documentation, and general customer support.

Contact Form

Before You Contact Us

Shipping Questions

Please review our Shipping & Delivery page.

View Shipping Info

Laboratory Documentation

Available documentation can be reviewed on our Independent Testing & COAs page.

View Documentation

Frequently Asked Questions

Many common questions are answered in our FAQ.

View FAQ

We're Here to Help

Our team is committed to providing professional customer support and responding as quickly as possible during business hours.

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